Community Bank, Community Dedication

At Willow Financial Bank, we believe that our customers - consumers and businesses – expect a full set of product and service offerings and also the customer service, attention to detail and familiarity with the community that can come with a smaller bank.

Deeply rooted in the region, Willow Financial Bank has served the banking and financial needs of customers for over 95 years. Today, Willow Financial Bank provides the capabilities and advantages of a full-service bank-–loan, mortgage and deposit product options, expanded hours, local branches and access to investment professionals, and much more. The difference is in our people, and our commitment to our communities.

Roots in the Community

From the faces you see in local branches, to the management of the bank, Willow Financial knows what the residents of our region need. We live and work right along side our customers, and call many of them our neighbors. Our commitment to the local community has been a part of the bank for many years.

Donna Coughey, the former CEO of Chester Valley Bancorp and today the CEO of Willow Financial Bank, continues our tradition of service to the community. She also leads the development and growth of Willow Financial into the region’s premier suburban-Philadelphia financial services provider. Across the organization, Willow Financial’s employees dedicate their time and talent through a range of activities that make our neighborhoods and towns better places to live.

"It’s important we provide a wide range of products and focus on customer service that our customers need and deserve from a community bank," says Ms. Coughey. "And we’re committed to community support, through volunteerism and leadership. Willow Financial employees volunteer their time as members in chambers of commerce and local business associations. Customers are our neighbors, and that understanding permeates everything we do as a bank and company."

Employer of Choice

Willow Financial also serves the community as one of the area’s premier employers. Employing over 400 people, the Bank offers ongoing training programs and excellent benefits that set Willow Financial apart as an Employer of Choice in the region.

We believe that the Willow Financial Bank combination of community service, strong core product offerings, and reputation as great place to work, sets us apart from other area banks.

Our core values clearly reflect what we are all about - respect for every person; focus on the customer experience and be the best that you can be. By committing the bank to the community, and treating our employees with the same respect we do our clients and customers, we empower them to succeed in their positions.

Promise to Customers – Exemplary Service

The Bank’s customer promise is a simple one, "Always provide exemplary service by delivering an extraordinary banking experience that exceeds customer expectations."

Exceeding our customers’ expectations is first and foremost in providing them a superior banking experience.

Banking shouldn’t be a hassle, and Willow Financial offers its customers the tools they expect – online banking, change machines in branches, expanded hours, and quality customer service. Branch employees know and recognize their customers, and offer them the personal service they deserve.

Willow Financial’s commercial customers benefit from a team approach that helps customize banking and financial services for each unique situation. From Small Business Administration (SBA) loans to larger commercial loans, including commercial real estate and construction loans and lines of credit, we develop loan strategies that clear the way for quick settlement and rapid funding.

Our clients and customers in the process of accumulating or preserving wealth for their heirs, benefit from our Wealth Management practice, which offers integrated planning and high-touch services including Investment, Trust and Private Banking.

We invite you to find out what WillPower can do for you

Visit any local Willow Financial Bank branch location or contact us at 1-800-New Willow.

About Willow Financial Bank

Willow Financial is a $1.6 billion institution operating 28 conveniently- located offices throughout Chester, Bucks, Montgomery and Philadelphia counties, with early morning, late evening and weekend hours.

Willow Financial Bancorp, Inc. is the holding company for Willow Financial Bank, a federally chartered savings bank, which is publicly traded on the NASDAQ Stock Market under the ticker WFBC. The Bank’s headquarters are in Wayne, Pennsylvania.